Technical Operations Engineer
About the role
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Operates and supports the company's business-critical network and cloud-based systems, ensuring reliability, performance, and scalability.
Designs, implements, monitors, and troubleshoots network infrastructure, including LAN, WAN, IP, and VoIP environments. Manages operational activities through the ticketing system, including service requests, incidents, projects, and change management tasks. Maintains monitoring platforms, dashboards, and reporting tools to track network health, workload, project status, service levels, and key performance metrics.
Coordinates deployments, installations, shipping logistics, and inventory management activities to support network and gaming technology operations. Collaborates with internal teams, vendors, customers, and telecommunications providers to resolve issues, implement improvements, and maintain service standards. Develops automation tools, supports project planning and execution, and performs network redundancy and failover testing to ensure system availability.
What you'll do
- Reasonable accommodation may be made to enable individuals with disabilities to perform the
- While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and the ability to adjust focus while working with computer and business equipment.
- The employee must be able to lift, carry, push, and/or pull equipment and materials weighing up to 20 pounds.
- Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses.
- As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.
- In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those
- than those stated above.
What you'll bring
- Coordinates shipping and logistics requests for network equipment, gaming assets, and installation materials.
- Analyzes remote network topologies and forwards requests for action and support to the appropriate teams.
- Processes returned equipment from site removals, including decommissioning, inventory reconciliation, and configuration cleanup.
- Provides 24/7 on-call support on a rotation basis.
- Performs other duties and
- Training and/or Experience 3+ years supporting a large enterprise network Cisco CCNA certification or relevant experience preferred Security +, Network +, A+
- preferred Experience managing service, incident, project, and change management tickets through Jira or similar ticketing systems.
- Experience prioritizing, tracking, and coordinating requests across multiple teams to meet operational and project deadlines.
- Knowledge, Skills and Abilities: Understand basic network architectures, protocols, and networking devices such as switches, routers, and firewalls.
- Configures and manages network devices.
Benefits
- any fees in connection with a job offer.
- If you encounter a job posting that seems suspicious or receive communication requesting payment, please report it to us immediately at responsiblereporting@lnw.
- com Please stay vigilant and protect yourself from potential scams.
- If anyone claiming to represent Light & Wonder asks for payment, report it to us promptly.
About the employer
Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster. is the leading cross-platform global games company.
Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games.
The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To review our applicant data use practices, please visit: https://explore. com/careers/data-privacy/ At Light & Wonder, your safety is our top priority, and we want to alert you to an increase in fraudulent job postings.
Posted 6 days ago

