About the role

What you'll do

• include identifying business needs; developing standards and overseeing their implementation; identifying and evaluating GIS solutions and tools to improve operational efficiency and integration with other Company applications utilizing location-based information; providing technical support, guidance, and leadership to the GIS Operations; and, acting as a liaison between division GIS Operations and IS.

What you'll bring

• There are clear precedents and practices which the incumbent uses to determine how this job is performed
• This position requires a degree in GIS or a related field from an accredited university and a minimum of four years of relevant work experience, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities
• Knowledge and abilities must include computer and network concepts and strategies, cognizance of information technology business practices to support Company policies and initiatives
• Good oral and written communications skills are required
• The incumbent must be able to work extended days and weekends as required to implement changes to production, accommodate project and business needs, and to test updates deployed to production
• ESSENTIAL JOB RESPONSIBILITIES Provide technical support to the operational GIS groups Provide technical and business support to Company projects Support users and systems consuming GIS data Perform in-depth analysis, develop recommendations, and provide consulting services on an as-needed basis to address complex customer and/or Company problems/issues which cross organizational boundaries and require thorough technical knowledge to resolve Recognize and identify potential areas where existing GIS system policies and procedures require change or where new ones need to be developed Ensure integrity of GIS data and processes across the Company Develop GIS training materials and conduct ongoing user training for various division and corporate departments including onsite and offsite contractors Advise and assist the division GIS Analysts and Supervisors with problem resolution and workflow implementation Update and document the GIS systems configurations based upon Division, regulatory and project requirements Initiate and manage smaller-scoped GIS related projects Perform problem determination (i.e., identifying, troubleshooting, and understanding the source of technical problems, assessing their impact, recording diagnostic data, and either resolving or initiating action with others to resolve them) Act as the point of contact with vendors for system enhancements and implementations Participate in establishment of policies and procedures governing GIS/Engineering applications Initiate change control for GIS requests (i.e., a complete request description, define business requirements, identify

Benefits

• , schedule testing and approval) originating in and/or impacting their area of responsibility Initiate and coordinate software upgrades for GIS/Engineering application Perform and/or facilitate User Acceptance Testing of software updates, new software or scripts, and software enhancements
• Set up and manage accounts, controls, and privileges for end users
• perform user audits Communicate change management with other departments, Divisions, and the Help Desk Act as the company Subject Matter Expert (SME) for ArcGIS Desktop, ArcFM, ArcGIS Portal, MAOP Uptime Compile data collection and management reporting of system performance Design, model, implement and maintain geospatial databases (i.e., update or create tables, define table relationships, and add and remove fields) Administer the ArcSDE environment (i.e., ensure versioning integrity, review and update table indexes, calculate statistics, and define database roles and table permissions) Possess working knowledge of Oracle RDBMS environments Establish the GeoDatabase Maintenance routines, review daily output, and advise GIS Operations on maintenance activities Update and maintain ArcFM software configurations for business requests and project