About the role

What you'll do

• Carry out day-to-day tasks such as responding to escalations, verifying player identities, investigating suspicious account activity, documenting account closures, and monitoring new account registrations
• Ensure that all day-to-day tasks are completed in accordance with our standards
• Report any adverse trends, issues and/or anomalies to senior analysts
• Collaborate with customer service teams to ensure that we continue to provide the best user experience for our players while protecting our platform from malicious behavior

What you'll bring

• 1 year of experience in the payments and fraud industry preferred
• 1 year of experience responding to internal and external escalations
• Strong data analysis skills and Excel experience
• Ability to devise and implement solutions quickly, often coordinating with multiple teams
• Attention to detail and adaptability to shifting fraud trends
• Excellent communication, teamwork and interpersonal skills
• Previous experience working in a highly regulated industry
• Enthusiastic about identifying and preventing fraud
• Proactive and willing to help improve our fraud strategy by communicating observed fraud patterns
• Organized and proficient at managing multiple tasks throughout the day
• Able to maintain confidentiality

What to confirm before applying

• Benefits, perks, and paid time off.