About the role

What you'll do

• 
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Identify and explain hotel features to guests.
• Direct traffic on the front drive in a safe and efficient manner.
• Provide a service or assistance to meet the needs of a guest, client or customer.
• Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department.
• Comply with policies and procedures of the department or section in order to complete service satisfactorily.
• Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
• Additional Duties &
• Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.

What you'll bring

• 
• 18 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• Must be able to obtain and maintain any other certification or license, as required by law or policy.
• Previous experience dealing with customers one-on-one.
• Must provide current DMV report.
• Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather or adverse weather conditions.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.

What to confirm before applying

• Benefits, perks, and paid time off.