HR Partner, Human Resources
About the role
In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence. As an HR Partner on the Reverse Logistics PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution.
With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach.
You'll learn to use data-driven insights and HR technologies to enhance the employee experience while developing core HR capabilities that will serve as the foundation for your career growth. You will be expected to work onsite at an Amazon facility.
What you'll do
- Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
- Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.
- Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
- Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
- Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
What you'll bring
- Experience handling confidential information
- Bachelor's degree, or 2+ years of Amazon experience with 1-year human resources general experience OR equivalent experience (e.g., operations, customer service, retail, manufacturing)
- Basic proficiency with Microsoft Office Suite (e.g., creating documents in Word, using basic spreadsheet functions in Excel, managing calendars/emails in Outlook).
- Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance)
- Bachelor's degree or equivalent, or 2+ years of Amazon experience with 1-year human resources general experience or equivalent experience (e.g., operations, customer service, retail, manufacturing) experience
- Degree in HR, Management, Business, Labor Relations, Psychology, or a related field
- Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills
- Demonstrated ability to analyze information, solve problems, and make data-driven decisions
- Intermediate skills in Microsoft Excel (e.g., ability to use pivot tables, v-lookups, and formulas)
- Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
- Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
- Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments
What to confirm before applying
- Benefits, perks, and paid time off.
Posted 6 days ago