Hostperson, Fuhu
About the role
The Hostperson is at the forefront of the restaurant operation and is the first and last person to interact with the guest. This role will also work closely and communicate frequently with front of house/ back of house management and staff to ensure seamless, successful guest service. Warmly greet and welcome all guests upon entering the venue.
Anticipate the guests' needs and respond appropriately with a sense of urgency. Bid farewell to all guests upon departing and extend an invitation to return to visit soon. Oversee daily restaurant reservations and pre-seating assignment, when necessary.
Optimizing seating at different tables to ensure even workload for wait staff Answer restaurant telephone courteously, quickly and efficiently. Perform all opening and closing duties based upon shift assignment. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
What you'll do
- Reasonable accommodations may be made to enable individuals with disabilities to perform the
- How is work typically performed?
- Typical restaurant environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
- Prolonged standing/walking.
- Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
- At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company.
- We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable
- Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home.
- No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
- Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
What you'll bring
- Includes but is not limited to Working knowledge of general restaurant operations.
- Proficient in restaurant financial management.
- Working knowledge of restaurant management software system(s).
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer services skills.
- Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
- Ability to successfully lead and mentor a team.
- Ability to work varied shifts, including nights, weekends, and holidays.
- At least 18 years of age.
About the employer
employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
What to confirm before applying
- Benefits, perks, and paid time off.
Posted 6 days ago