About the role

What you'll do

• Provide timely and courteous guest service consistent with the company's guest service culture Execute multi-channel direct marketing campaigns by collaborating with cross-functional teams including creative, analytics, purchasing, property-level marketing, and external vendors Utilize campaign management platforms daily to build, schedule, deliver, and report on targeted communications across print, email, SMS, and digital formats Monitor campaign performance to ensure alignment with strategy, timelines, and budget; make data-driven recommendations for optimization Analyze guest response data and marketing trends to identify actionable insights and support reinvestment strategies Provide support for True Rewards customer online support Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards Perform other duties as assigned
• of the position with or without reasonable accommodation.
• Ready to make your next move the right one?
• If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
• They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
• Must be able to perform the
• If you're passionate about building big things and contributing to a company with heart, vision, and momentum, Golden Entertainment is where leadership and opportunity align.
• Looking to grow your corporate career with purpose?
• Introduce yourself and we’ll connect when your background matches one of our strategic roles.
• Golden Entertainment is a premier hospitality and gaming company headquartered in Nevada, with a portfolio that embodies the heart of the state’s entertainment landscape.

What you'll bring

• 2-4 years of marketing, hospitality, or database analysis experience; experience in a gaming or casino environment preferred Ability to follow instructions and complete tasks accurately in a fast-paced environment Strong communication skills and willingness to work as part of a team Committed to fostering a respectful, inclusive, and safety-conscious work environment Ability to access and input information using a moderately complex computer system Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams Working knowledge of CRM, campaign management tools, SQL, and database query software preferred
• At least 21 years of age High School Diploma or equivalent required Bachelor's degree in Marketing, Business, or related field preferred Ability to effectively communicate in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Nevada Gaming Registration Physical
• Occasionally push/pull up to 25lbs Occasionally lift and/or carry up to 25lbs at floor, knee, waist, and chest levels Occasionally squat, kneel, reach, bend, twist Frequently sit and work at a desk or computer Occasionally standing and walking Ability to communicate using in-person speech, radios, and telephone Ability to hear, understand, and distinguish speech and/or other sound in person Ability to distinguish between shades of color Ability to use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Slippery surfaces Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
• They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
• Must be able to perform the

What to confirm before applying

• Benefits, perks, and paid time off.