About the role

Available shifts

• that vary based on studio
• and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience. \n You will be responsible for
• Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
• Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
• Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested
• Being of service to our clients by being aware of studio issues, events, or
• changes and communicating them to clients and [solidcore] team members as needed
• Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed

What you'll do

• Ability to stand for long durations of time

What you'll bring

• Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.
• Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction
• and responding to client requests and concerns promptly and effectively
• Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
• Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested
• Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed
• Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately
• Quickly addressing any maintenance or equipment issues that are visible to clients
• Following up with client lists in Axle to meet monthly sales quota

Benefits

• $17.00/hour plus opportunities to earn sales commission
• it’s

About the employer

and we are dedicated to promoting a welcoming environment for all. You can visit our website here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.