About the role

What you'll do

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• Attend to service in the suites, Baccarat Salon, VIP Lounge and Paiza Club. Including, but not limited to, food and beverage service, restocking product, equipment and supplies.
• Work in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods.
• Respond to guest requests and answer questions about The Venetian Resort and Las Vegas. When unable to answer take the time to research answer and respond in an appropriate manner.
• Ensure that assigned areas comply with Clark County Health Codes.
• Practice all aspects of unmatched service standards.
• Escort guest from the front of the hotel to the suites and serve the guests as needed including, but not limited to, hotel tour, suite tour, explanation of services, unpacking, and packing luggage.
• Perform all services, duties and tasks as defined in SOPs.
• Record all pertinent data into guest profile.
• Attend to laundry, dry cleaning, ironing, mending, and shoe polishing as needed.
• Record closed checks to SOPs. Additional Duties &
• Clean and maintain work areas to The Venetian Resort standards.

What you'll bring

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• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school Diploma or equivalent.
• Must be able to obtain and maintain a valid Nevada Driver's License, Alcohol Awareness Card, Health Card, Non-Gaming Card, and any other certification or license, as required by law or policy.
• 5+ years of experience in a first-class hotel, casino, restaurant or related hospitality industry
• Advanced understanding of food and beverage service skills including in-suite dining and wine and spirits knowledge.
• Experience with point of sale equipment and/or computers.
• Interpersonal skills with focused attention on guest’s needs.
• Excellent professional presentation and grooming.

Benefits

• Ensure that assigned areas comply with Clark County Health Codes.