Just Like Home Doggie Hotel and Grooming

Marlene HarrisonLocal Guide

Apr 29, 2026

Lots of love here! And they help the rescues!

Katy Thomas

Apr 15, 2026

I drive from Southern Highlands for my boarding and have for 10-11 years almost?! They are truly the best either way taking care of your dog and you cannot beat their pricing. They are always accommodating whether your dog is social or not and I truly appreciate the cameras. I know my review might not seem like they are special, but they are truly top tier! I wouldn’t recommend anywhere else for great care and prices!

Kris Rothberg

Mar 7, 2026

I trust them with my Berburry who is blind and diabetic.

Joshua FazeliLocal Guide

Feb 22, 2026

We recently used Just Like Home’s boarding services for our two dogs, and unfortunately our experience was disappointing — primarily due to communication issues and overall customer service. The onboarding paperwork alone was surprisingly extensive. It honestly felt more like completing a college application than signing up for pet boarding — long, detailed, and somewhat confusing. While I understand the need for policies and waivers, the process felt overly bureaucratic rather than focused on making pet owners feel comfortable and confident. Before boarding, we were told we’d be able to check in on our dogs via camera access, but no one clearly explained where to log in or which room they were staying in. At one point, we couldn’t see our smaller dog at all. We called during desk hours to ask for clarification, but no one answered, and our call was never returned. When we picked up our dogs, they appeared shaken and not themselves. While they seemed to have been fed properly, their behavior afterward concerned us. One of our dogs — normally very confident and social — stayed unusually attached to me for about a week after pickup. When I later took him to his regular groomer, he had a panic reaction when I left, which is not typical behavior for him. I can’t say exactly what happened while they were boarded, but their reaction afterward was noticeably different from past boarding experiences, where they usually come home relaxed and happy. Another frustration: their paperwork encourages customers to contact them directly before leaving reviews about concerns, which I tried to do. However, when I asked to speak with a manager at pickup regarding the missed calls and communication issues, my request wasn’t acknowledged, and I never received a follow-up call. That lack of responsiveness was particularly disappointing. Because of these combined issues, I personally wouldn’t choose this facility again and would encourage others to carefully consider their options when selecting a boarding provider.

Nara Pena

May 31, 2026

I had brought my dog here and the first 3 times were amazing!!! But the last time I had brought him here I had to clean his whole cage because there was pee allllll over it… I spend lots of hours and my dog was so wet!!!😕🤢😵‍💫

Xio YaraLocal Guide

Jan 7, 2026

Took my dogs for grooming, and they got ringworm.