This Henderson Dentist Reveals Why Most Medical Offices Are Horrible at Customer Service
Scott Groves
October 22, 2025
https://youtube.com/embed/EE0HPyZkgEg
Scott Groves sits down with his own dentist, Dr. Mark Edington of Modern Dental Care, for an inside look at building a thriving local practice in Henderson.
Dr. Edington shares 20+ years of lessons on creating exceptional patient experiences, investing in cutting-edge technology, and building a team that actually gives a damn.
From surviving those terrifying first six months as a business owner to becoming Nevada's top Invisalign provider, this conversation digs into the real challenges of running a healthcare business.
Plus, Scott explores why some dental offices feel like stepping into 1975 while others embrace the future.
Whether you're a business owner or just scared of the dentist, this episode delivers actionable insights on customer service, team building, and why happy clients are your best marketing strategy.
Find all the show notes and links here: https://podcast.hendersonhq.com/8
Learn more and book an appointment with Dr. Mark Edington: https://www.moderndentallv.com/
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Updated September 25, 2026 to reflect substantive changes.
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