Device Advice

Let us know what you need assistance with, bring your device, and get advice! This program is free and open to the public. Please call 702.507.6120 for more information.

Note: Unfortunately we cannot assist with:

Updating software, downloading or installing new software (unless it is a library app)

Removing viruses/malware or other issues from devices, and recommending

Fixing/restoring/repairing a broken device, app, email account or anything that requires alteration for their personal devices (recommend computer fixing shops)

Anything personal or sensitive in nature like:

Banking information, log in or anything dealing with your bank.

Unemployment

Legal advice

Taxes

Inputting information or typing on your behalf (job applications, medical/legal forms, banking etc.)

We don't help with online employment assessment questions

We cannot give out staff email to email documents of any kind

We cannot plug anything into staff PCs

We cannot connect personal devices to library equipment to transfer information